Outage in ThreatLocker
Portal - Instance C performance issues
Resolved MinorIncident Report
Summary AI Generated
ThreatLocker's Portal Instance C experienced performance issues that caused customers to face slow response times and unexpected logouts. The incident affected Portal Instance C operations for 7 minutes. The service team investigated the reported issues, though the resolution details were not specified in the incident record.
We have received reports of customers experiencing performance issues and logouts on Instance C. We are investigating.
Components affected
ThreatLocker Portal [Instance C]Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 05/01/2026 12:22AM
We have been monitoring and there have been no further issues. This is now resolved
MONITORING
10 days ago - at 04/30/2026 08:11PM
We have identified the cause of this performance issue as too many active connections on the instance, which was causing high CPU usage on the server. We have since allocated additional resources and are monitoring.
INVESTIGATING
10 days ago - at 04/30/2026 08:00PM
We have received reports of customers experiencing performance issues and logouts on Instance C. We are investigating.
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