Outage in ThreatLocker
Portal Login Issues
Resolved MajorIncident Report
Summary AI Generated
ThreatLocker experienced a major incident affecting login functionality across all portal instances globally, preventing users from accessing the service for 3 hours. The company investigated and restored access, then monitored the system to ensure stability. The incident was fully resolved after confirming normal login operations were restored.
We are aware of an issue affecting logins to the portal and are currently investigating
Components affected
ThreatLocker Portal [Instance A] ThreatLocker Portal [Instance EU1] ThreatLocker Portal [Instance SA1] ThreatLocker Portal [Instance B] ThreatLocker Portal [Instance E] ThreatLocker Portal [Instance F] ThreatLocker Portal [Instance G] ThreatLocker Portal [Instance H] ThreatLocker Portal [Instance AE1] ThreatLocker Portal [Instance AU1] ThreatLocker Portal [Instance CA1] ThreatLocker Portal [Instance C] ThreatLocker Portal [Instance D]Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 05/11/2026 08:33PM
This incident has been resolved.
MONITORING
19 days ago - at 05/11/2026 07:52PM
Access has been restored and we are currently monitoring
INVESTIGATING
19 days ago - at 05/11/2026 06:32PM
We are continuing to actively investigate this issue.
INVESTIGATING
19 days ago - at 05/11/2026 05:35PM
We are aware of an issue affecting logins to the portal and are currently investigating
Latest ThreatLocker outages
Computers not showing check-ins on Instance H - 17 days ago
Machines not checking in on instances G & H - 19 days ago
Portal - Instance C performance issues - 30 days ago
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