Outage in ThreatLocker
Computers not showing check-ins on Instance H
Resolved MinorIncident Report
Summary AI Generated
ThreatLocker experienced a 29-minute service disruption where computers were unable to check in with Instance H, affecting both the API and Portal components. The infrastructure team quickly identified the root cause and restored full operational status to Instance H.
We are currently investigating an issue with machines not checking in on instance H
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Latest Updates ( sorted recent to last )
RESOLVED
17 days ago - at 05/13/2026 06:21PM
Infrastructure was able to identify the cause quickly and was able to resolve the check-in issue. Instance H is back to fully operational.
INVESTIGATING
17 days ago - at 05/13/2026 05:57PM
We are continuing to investigate this issue.
INVESTIGATING
17 days ago - at 05/13/2026 05:56PM
We are currently investigating an issue with machines not checking in on instance H
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