A small percentage of ThreatLocker partners on Instance C experienced delayed unified audit logs for approximately 7 hours. The issue affected the Instance C API, preventing audit log data from updating in a timely manner. The root cause was identified and a fix was implemented, fully resolving the incident with all unified audit data confirmed up to date.
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This issue has now been resolved, all unified audit data on Instance C should be up to date.
The Issue has been Identified and a fix is being implemented.
We are aware of an issue that is affecting a small percentage of our Partners on Instance C that is causing unified audit logs to be delayed. We are actively investigating this issue.
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