Outage in Thryv

Business Center - Calendar on Mobile Application and Desktop

Resolved Minor
December 02, 2025 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

Current Status: Partially Operational Discovered: 12/2/2025 9AM CST Resolved: Impacted Product: Business Center - Mobile and Desktop Affected Feature: Calendar/Scheduling What does this mean for you? Users are experiencing issues accessing the Calendar in the Business Center software. When accessing the Calendar will spin and never fully load. For users who have the Calendar as their default page, they may see a blank screen when attempting to log in. Current Workaround: Using an "incognito" or "private" browser tab will allow users to access the software with no issue. Users on the mobile app can try a mobile browser to access. We are working diligently to resolve this issue; we will provide ongoing status updates.
Components affected
Thryv Business Center Mobile App Thryv Calendar

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 12/02/2025 05:30PM

This incident has been resolved.

MONITORING about 1 month ago - at 12/02/2025 04:31PM

A fix has been implemented and we are monitoring the results. If any further issues persist on the Business Center mobile application or desktop application please contact our Thryv support team.

INVESTIGATING about 1 month ago - at 12/02/2025 04:27PM

Current Status: Partially Operational
Discovered: 12/2/2025 9AM CST
Resolved:

Impacted Product: Business Center - Mobile and Desktop
Affected Feature: Calendar/Scheduling

What does this mean for you?
Users are experiencing issues accessing the Calendar in the Business Center software. When accessing the Calendar will spin and never fully load. For users who have the Calendar as their default page, they may see a blank screen when attempting to log in.

Current Workaround: Using an "incognito" or "private" browser tab will allow users to access the software with no issue. Users on the mobile app can try a mobile browser to access.

We are working diligently to resolve this issue; we will provide ongoing status updates.

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