Outage in TIBCO Cloud

Apps not visible via the TCI GUI and API

Resolved Major

February 07, 2025 - Started about 1 month ago - Lasted about 4 hours
Official incident page

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Outage Details

We are currently investigating an issue where users are unable to see applications via the TCI GUI and API. Our team is actively working to identify the root cause and implement a fix as soon as possible. We understand the inconvenience this may cause and appreciate your patience. We will provide updates as soon as more information becomes available. If you have any questions or concerns, please contact customer support via the TIBCO® Support Portal at https://support.tibco.com.

Components affected

TIBCO Cloud Designer TIBCO Cloud User Management TIBCO Cloud Administrator TIBCO Cloud Scribe® Applications TIBCO Cloud Scribe® API TIBCO Cloud Scribe® Connectors TIBCO Cloud Case Manager TIBCO Cloud eFTL™ TIBCO Cloud Scribe® Agents TIBCO Cloud Spotfire® TIBCO Cloud Flogo® TIBCO Cloud AuditSafe TIBCO Cloud Metadata TIBCO Cloud Nimbus® Maps TIBCO Cloud BusinessWorks™

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 02/07/2025 12:00PM

The issue impacting application visibility in the TCI GUI and API has been resolved. Users should now be able to see their applications as expected.

Thank you for your patience while we worked to restore functionality. If you continue to experience any issues or if you have any questions or concerns, please contact customer support via the TIBCO® Support Portal at https://support.tibco.com.

INVESTIGATING about 1 month ago - at 02/07/2025 10:41AM

Our team is actively investigating the issue, but we have not yet been able to implement a resolution. We are continuing to work on identifying the root cause and will provide further updates as soon as possible.

Thank you for your patience and understanding. We will provide updates as soon as more information becomes available.

If you have any questions or concerns, please contact customer support via the TIBCO® Support Portal at https://support.tibco.com.

INVESTIGATING about 1 month ago - at 02/07/2025 08:12AM

We are currently investigating an issue where users are unable to see applications via the TCI GUI and API. Our team is actively working to identify the root cause and implement a fix as soon as possible.

We understand the inconvenience this may cause and appreciate your patience. We will provide updates as soon as more information becomes available.

If you have any questions or concerns, please contact customer support via the TIBCO® Support Portal at https://support.tibco.com.

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