Outage in TIBCO Cloud

TIBCO Cloud™ Spotfire® (EU and US region) - Error while opening analyses

Resolved Major

February 07, 2025 - Started 3 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating an issue where users are unable open analyses in TIBCO Cloud™ Spotfire® (EU and US region). Our team is actively working to identify the root cause and implement a fix as soon as possible. We understand the inconvenience this may cause and appreciate your patience. We will provide updates as soon as more information becomes available. If you have any questions or concerns, please contact customer support via the Spotfire Support Portal at https://support.spotfire.com.

Components affected

TIBCO Cloud Spotfire®

Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 02/07/2025 03:43PM

This incident has been resolved.

INVESTIGATING 3 months ago - at 02/07/2025 01:15PM

The issue as been resolved. If you are still facing any issues, please contact Spotfire Support at support.spotfire.com. Thank you.

INVESTIGATING 3 months ago - at 02/07/2025 01:13PM

The issue has been resolved.

INVESTIGATING 3 months ago - at 02/07/2025 09:36AM

We are currently investigating an issue where users are unable open analyses in TIBCO Cloud™ Spotfire® (EU and US region). Our team is actively working to identify the root cause and implement a fix as soon as possible.
We understand the inconvenience this may cause and appreciate your patience. We will provide updates as soon as more information becomes available.
If you have any questions or concerns, please contact customer support via the Spotfire Support Portal at https://support.spotfire.com.

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