Outage in Ticket Tailor
Reports of delayed ticket sending
Resolved Minor
July 15, 2025 - Started 11 days ago
- Lasted about 1 hour
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Outage Details
We are currently investigating reports of ticket confirmation emails not reaching customers as quickly as expected. We are treating this as a priority.
Latest Updates ( sorted recent to last )
MONITORING
11 days ago - at 07/16/2025 03:49AM
We have released a fix and emails should be sending as normal.
If you issued tickets in this time we advise you to resend tickets to your customers via an email broadcast.
IDENTIFIED
11 days ago - at 07/16/2025 03:24AM
We have found the cause for emails being delayed, and are working on a fix.
INVESTIGATING
11 days ago - at 07/16/2025 02:56AM
We are currently investigating reports of ticket confirmation emails not reaching customers as quickly as expected. We are treating this as a priority.
Latest Ticket Tailor outages
Event images are not displaying in the event header, description, or on the event pages - 24 days ago
Routine maintenance - 24 days ago
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