Outage in Ticketmatic
Ticket generation issues
Resolved Minor
September 26, 2018 - Started about 7 years ago
Official incident page
Official incident page
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Outage Details
Due to network problems at our hosting provider AWS, there are issues with generating tickets. We are looking for a solution.
Latest Updates ( sorted recent to last )
RESOLVED
about 7 years ago - at 09/26/2018 10:53AM
The problems at AWS are resolved and ticket generation is fully functional again. Admins may still receive some error messages by e-mail that were delayed in the queue, these may be ignored.
IDENTIFIED
about 7 years ago - at 09/26/2018 08:49AM
AWS confirms that they are currently experiencing issues that are effecting EC2 and S3 in the eu-west-1 region. They are busy investigating this issue.
IDENTIFIED
about 7 years ago - at 09/26/2018 08:39AM
We are continuing to work on a fix for this issue.
IDENTIFIED
about 7 years ago - at 09/26/2018 08:38AM
Due to network problems at our hosting provider AWS, there are issues with generating tickets. We are looking for a solution.
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