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Outage in TigerData

Postgres Major Version Upgrade Issue on Cloud

Resolved Minor
June 06, 2025 - Started 11 months ago - Lasted 10 days

Incident Report

We regret to inform you that we have identified a critical issue with the major version upgrade of Postgres on our cloud platform.

Our team is actively working to diagnose and resolve the problem as quickly as possible.In the meantime, we have disabled major version upgrades of Postgres until further notice. We understand the importance of seamless upgrades and apologize for any inconvenience this may cause to your operations.

We will provide updates as soon as more information becomes available and a resolution is in place. Thank you for your patience and understanding as we work to ensure a reliable and stable environment for all our users.

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