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Outage in TigerData

Postgres Major Version Upgrade temporarily disabled on Cloud

Resolved Minor
February 04, 2026 - Started 2 months ago - Lasted 1 day

Incident Report

We are reaching out proactively to let you know that we have identified an issue with the major version upgrade of Postgres on our cloud platform. Our team is actively working to diagnose and resolve the problem as quickly as possible.

In the meantime, we have disabled major version upgrades of Postgres until further notice. We understand the importance of seamless upgrades and apologize for any inconvenience this may cause to your operations. As soon as more information becomes available and a resolution is in place, we will provide updates here.

Thank you for your patience and understanding as we work to ensure a reliable and stable environment for all our users.

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