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Outage in TimeTap

Gateway Time Out On Back Office and Client Side Scheduler

Resolved Major
March 24, 2026 - Started about 13 hours ago - Lasted about 2 hours
Official incident page

Incident Report

Currently users are experiencing a Gateway Time-Out when accessing TimeTap's Back Office and Client Side scheduler sites. We are working to identify the cause of this issue.

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Latest Updates ( sorted recent to last )
RESOLVED about 10 hours ago - at 03/24/2026 03:38PM

This incident has been resolved.

MONITORING about 11 hours ago - at 03/24/2026 03:24PM

A fix has been implemented and we are seeing the Back Office and Client Schedulers working as intended.

INVESTIGATING about 13 hours ago - at 03/24/2026 01:21PM

We are continuing to investigate this issue.

INVESTIGATING about 13 hours ago - at 03/24/2026 01:21PM

Currently users are experiencing a Gateway Time-Out when accessing TimeTap's Back Office and Client Side scheduler sites. We are working to identify the cause of this issue.

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