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Outage in TimeTap

External Calendar Syncs Not Receiving New or Updated Appointments from TimeTap

Resolved Minor
May 13, 2026 - Started 6 days ago - Lasted about 24 hours
Official incident page

Incident Report

We are currently investigating external calendar sync connectivity and blockers.
Components affected
TimeTap Backoffice - US

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 05/14/2026 01:04PM

Sync backlog has cleared.

MONITORING 5 days ago - at 05/13/2026 05:01PM

A fix has been implemented, and TimeTap calendar sync jobs are currently functioning normally. Due to the duration of the outage, the TimeTap in-house calendar sync for Office 365 accounts is still processing queued calendar events. Synchronization activity is ongoing as the backlog continues to clear.

INVESTIGATING 6 days ago - at 05/13/2026 01:50PM

We are currently investigating external calendar sync connectivity and blockers.

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