Outage in Tink UK
Virgin Money - Degraded performance
Resolved MajorIncident Report
We have identified the issue and we will update when a significant change to the situation occurs.
- Affected users: 30%
- Affected flow: refresh-auto
- Start Time: 3/12/2025 15:50 CET
- Bank side error: Token endpoint unavailable
- Provider name: uk-virginmoney-standalone-ob
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 12/12/2025 10:36PM
The issue has been resolved. We apologize for this inconvenience.
INVESTIGATING
5 months ago - at 12/04/2025 11:43AM
The severity of this issue has increased
- Affected users: 100%
- Affected flow: On-demand Refresh | Background Refresh
- Start Time: 3/12/2025 15:50 CET
- Bank side error: Token endpoint unavailable
- Provider name: uk-virginmoney-standalone-ob
IDENTIFIED
5 months ago - at 12/03/2025 03:48PM
We have identified the issue and we will update when a significant change to the situation occurs.
- Affected users: 30%
- Affected flow: refresh-auto
- Start Time: 3/12/2025 15:50 CET
- Bank side error: Token endpoint unavailable
- Provider name: uk-virginmoney-standalone-ob
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