Outage in Tink UK
HSBC Open Banking - Account Information and Payment Initiation services Partial outage
Resolved MinorIncident Report
We experienced downtime between 28/11/2025 11:04 CET and 28/11/2025 11:20 CET.
- Affected users: 50%
- Affected flow: Auto Refresh, Manual Refresh, Payment Initiation
- Start Time: 28/11/2025 11:04 CET
- End Time: 28/11/2025 11:20 CET
- Bank side error: Endpoints unavailable (500)
- Provider name: HSBC group providers
Performance has since returned to normal. We apologize for the inconvenience.
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RESOLVED
5 months ago - at 11/28/2025 10:49AM
We experienced downtime between 28/11/2025 11:04 CET and 28/11/2025 11:20 CET.
- Affected users: 50%
- Affected flow: Auto Refresh, Manual Refresh, Payment Initiation
- Start Time: 28/11/2025 11:04 CET
- End Time: 28/11/2025 11:20 CET
- Bank side error: Endpoints unavailable (500)
- Provider name: HSBC group providers
Performance has since returned to normal. We apologize for the inconvenience.
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