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Outage in Titan Mail

Intermittent Network Issues Due to AWS us-east-1 Incident

Resolved Minor
May 07, 2026 - Started 6 days ago - Lasted 1 day
Official incident page

Incident Report

Summary AI Generated

Titan Mail experienced intermittent network issues for 24.7 hours due to an AWS incident in the us-east-1 region, affecting POP/IMAP services. The service monitored the situation while AWS worked to resolve the underlying infrastructure problem. The incident was resolved when AWS officially marked their issue as fixed and all services returned to normal operation.

We are currently experiencing intermittent network issues due to the recent AWS incident affecting the North Virginia (us-east-1) region. As a result, some of our services may experience intermittent impact. At this time, the systems appear to be stable; however, AWS is still actively mitigating the incident as per the status update published on the AWS Health Dashboard. We continue to closely monitor the situation and are taking all necessary steps to minimise any service impact.
Components affected
Titan Mail POP/IMAP

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 05/09/2026 03:29AM

The intermittent network issues related to the AWS incident affecting the North Virginia (us-east-1) region have now been resolved.

AWS has officially marked the incident as resolved, and all impacted services are currently operating normally. Our monitoring also indicates stable platform performance.

We appreciate your patience and understanding during this time.

MONITORING 6 days ago - at 05/08/2026 02:49AM

We are currently experiencing intermittent network issues due to the recent AWS incident affecting the North Virginia (us-east-1) region.

As a result, some of our services may experience intermittent impact. At this time, the systems appear to be stable; however, AWS is still actively mitigating the incident as per the status update published on the AWS Health Dashboard.

We continue to closely monitor the situation and are taking all necessary steps to minimise any service impact.

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