Outage in Toast
11/18/25 - Toast Delivery Services Incident
Resolved MajorIncident Report
Toast Delivery Services via UberDirect is currently disabled due to an outage with your provider.
While we work with UberDirect to resolve the issue, you may switch your provider temporarily to DoorDash to continue to receive deliveries via Toast Delivery Services. If you choose to not switch, services should return to normal automatically once resolved.
Components affected
Toast Online OrderingLatest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 11/18/2025 06:32PM
All systems are operating as expected now. If you switched your preferred Toast Delivery Service provider to DoorDash, you are clear to switch back to UberDirect.
MONITORING
3 months ago - at 11/18/2025 06:06PM
UberDirect has implemented a fix on their end and are showing signs of recovery. We are also seeing positive signs of recovery on our end and will continue to monitor.
INVESTIGATING
3 months ago - at 11/18/2025 05:29PM
Toast Delivery Services via UberDirect is currently disabled due to an outage with your provider.
While we work with UberDirect to resolve the issue, you may switch your provider temporarily to DoorDash to continue to receive deliveries via Toast Delivery Services. If you choose to not switch, services should return to normal automatically once resolved.
Latest Toast outages
(02/14/2026)Entitlements/Online Orders Delays Incident - about 22 hours ago
Product Pages Not Loading - 10 days ago
Toast IQ Latency - 13 days ago
Catering Online Ordering - about 1 month ago
Guest Login Outage - about 1 month ago
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