Outage in Toast

11/18/25 - Toast Delivery Services Incident

Resolved Major
November 18, 2025 - Started 25 days ago - Lasted about 1 hour
Official incident page

Incident Report

Toast Delivery Services via UberDirect is currently disabled due to an outage with your provider. While we work with UberDirect to resolve the issue, you may switch your provider temporarily to DoorDash to continue to receive deliveries via Toast Delivery Services. If you choose to not switch, services should return to normal automatically once resolved.
Components affected
Toast Online Ordering
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 11/18/2025 06:32PM

All systems are operating as expected now. If you switched your preferred Toast Delivery Service provider to DoorDash, you are clear to switch back to UberDirect.

MONITORING 25 days ago - at 11/18/2025 06:06PM

UberDirect has implemented a fix on their end and are showing signs of recovery. We are also seeing positive signs of recovery on our end and will continue to monitor.

INVESTIGATING 25 days ago - at 11/18/2025 05:29PM

Toast Delivery Services via UberDirect is currently disabled due to an outage with your provider.

While we work with UberDirect to resolve the issue, you may switch your provider temporarily to DoorDash to continue to receive deliveries via Toast Delivery Services. If you choose to not switch, services should return to normal automatically once resolved.

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