Outage in Toast

Menu Builder and Menu Manager Latency

Resolved Minor
December 09, 2025 - Started 4 days ago - Lasted 17 minutes
Official incident page

Incident Report

We are aware of an issue with Menu Builder and Menu Manager that may result in pages loading slowly or not loading at all. Engineering has identified the cause and are working on implementing a fix.
Components affected
Toast Website
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 12/09/2025 10:02PM

This incident has been resolved.

MONITORING 4 days ago - at 12/09/2025 09:54PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 days ago - at 12/09/2025 09:47PM

We are aware of an issue with Menu Builder and Menu Manager that may result in pages loading slowly or not loading at all. Engineering has identified the cause and are working on implementing a fix.

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