Outage in Toast

Visa Card Processing Latency

Resolved Minor

July 31, 2026 - Started 21 days ago - Lasted about 20 hours
Official incident page

Incident Report

Summary AI Generated

Toast experienced a Visa card processing disruption lasting approximately 20 hours, during which merchants faced prolonged processing times, error messages, and transaction denials. Card processing was the affected component, with restaurants advised to direct staff and guests to use alternative payment methods during the outage. The incident was resolved on August 1, 2026.

We were notified of a disruption in Visa payments. You may experience prolonged processing times, error messages, or denials on Visa transactions. We are actively working to resolve the issue with our partners and will update this page as we receive more information. Please advise all servers and guests to attempt a different card or alternative payment method. https://support.toasttab.com/en/article/Taking-Payments

Components affected

Toast Card Processing

Latest Updates ( sorted recent to last )

RESOLVED 20 days ago - at 08/01/2026 05:37PM

This incident has been resolved.

INVESTIGATING 21 days ago - at 08/01/2026 12:43AM

We are continuing to investigate this issue.

INVESTIGATING 21 days ago - at 07/31/2026 11:41PM

We are continuing to investigate this issue.

INVESTIGATING 21 days ago - at 07/31/2026 10:35PM

We are continuing to investigate this issue.

INVESTIGATING 21 days ago - at 07/31/2026 09:30PM

We are continuing to investigate this issue.

INVESTIGATING 21 days ago - at 07/31/2026 09:15PM

We were notified of a disruption in Visa payments. You may experience prolonged processing times, error messages, or denials on Visa transactions. We are actively working to resolve the issue with our partners and will update this page as we receive more information.

Please advise all servers and guests to attempt a different card or alternative payment method.
https://support.toasttab.com/en/article/Taking-Payments

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