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Outage in Todoist

Todoist is not syncing for some users

Resolved Minor
November 06, 2023 - Started about 2 years ago - Lasted about 20 hours

Incident Report

Unfortunately, some Todoist users are experiencing sync errors (e.g. 503, SERVICE UNAVAILABLE) when attempting to move tasks to their projects. We apologize for the inconvenience and our team is investigating the issue.
Components affected
Todoist Website & API Todoist Web client live updates

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Latest Updates ( sorted recent to last )
about 2 years ago - at 11/06/2023 12:18PM

Unfortunately, some Todoist users are experiencing sync errors (e.g. 503, SERVICE UNAVAILABLE) when attempting to move tasks to their projects. We apologize for the inconvenience and our team is investigating the issue.

about 2 years ago - at 11/06/2023 12:43PM

We're currently working on releasing a fix for this issue. Once the problem is fully resolved, we will update you.
Sorry for the inconvenience!

about 2 years ago - at 11/06/2023 03:57PM

Our development team has deployed a fix, and the system should be functioning normally. However, some users may still experience the sync issue. To ensure the problem doesn't happen again, we'll be closely monitoring our system's performance in the upcoming days while implementing additional preventive measures.

We sincerely apologize for any inconvenience caused.

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