Outage in Todoist

Sync errors on item move

Resolved Minor
July 10, 2024 - Started 11 days ago - Lasted about 23 hours

Need to monitor Todoist outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Todoist, and never miss an outage again.
Start Free Trial

Outage Details

We've noticed that some users are encountering sync errors like section not found, item not found, or parent not found when trying to create and move certain tasks. Not to worry though! Our awesome development team is on it, working hard to improve the situation. We'll keep you posted with any updates. Thanks for your patience!
Latest Updates ( sorted recent to last )
INVESTIGATING 12 days ago - at 07/09/2024 02:08PM

We've noticed that some users are encountering sync errors like section not found, item not found, or parent not found when trying to create and move certain tasks. Not to worry though! Our awesome development team is on it, working hard to improve the situation. We'll keep you posted with any updates. Thanks for your patience!

IDENTIFIED 11 days ago - at 07/10/2024 03:27PM

Just wanted to give you a quick update. Our development team has pinpointed the issue and they're hard at work figuring out how to resolve it. We're sorry for any inconvenience this may have caused, but we'll be sure to keep you in the loop with any updates!

MONITORING 10 days ago - at 07/11/2024 08:18AM

We have been working diligently to resolve the issues, and we are pleased to report that we are already seeing significant improvements in sync errors. We are closely monitoring the situation, and once everything is completely resolved, rest assured we will notify you promptly! We appreciate your patience!

Latest Todoist outages

Increased 502/503 errors - 5 months ago
Android app sync issues - 6 months ago

Start monitoring all your vendors in 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3202 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime