Outage in Todyl

Misconfiguration in macOS 15.4 Agents

Resolved Minor
April 25, 2025 - Started 17 days ago - Lasted about 8 hours
Official incident page

Need to monitor Todyl outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Todyl, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating a potential misconfiguration affecting a subset of agents running on macOS version 15.4. Impacted agents may experience degraded performance, or unexpected behavior. Our team is actively reviewing logs and configuration data to assess the scope and identify the root cause. At this time, the issue appears to be isolated to macOS 15.4 environments and SIEM features, we do not expect SASE connectivity or performance to be impacted.
Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 04/25/2025 11:52PM

This issue has been resolved, and systems are now operating as expected.

IDENTIFIED 17 days ago - at 04/25/2025 06:54PM

We have identified an issue affecting a small percentage of agents running on macOS version 15.4, resulting in a misconfiguration. Our team is actively working to deploy a solution to remediate the issue.

INVESTIGATING 17 days ago - at 04/25/2025 04:12PM

We are currently investigating a potential misconfiguration affecting a subset of agents running on macOS version 15.4. Impacted agents may experience degraded performance, or unexpected behavior.
Our team is actively reviewing logs and configuration data to assess the scope and identify the root cause. At this time, the issue appears to be isolated to macOS 15.4 environments and SIEM features, we do not expect SASE connectivity or performance to be impacted.

Latest Todyl outages

Network Connectivity Issues - Houston Region - 6 days ago
Delays in SIEM Ingestion for Portal - 13 days ago
Unexpected Session Termination - 14 days ago
Delays in SIEM Log Ingestion - 15 days ago
SIEM Processing Delays - 16 days ago

Stop Juggling Dozens of Status Pages – Monitor Them All in One Place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook