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Outage in Todyl

Cloudflare error causing intermittent portal delays

Resolved Minor
June 22, 2026 - Started 26 days ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

A partial Cloudflare outage caused intermittent latency and errors on the Todyl Management Portal for approximately 6.2 hours. The root cause was network congestion and packet drops on Cloudflare's infrastructure, primarily affecting services with North American origins. Cloudflare mitigated the congestion and packet drops, and the incident was resolved once no further impact to the Todyl portal was detected.

Some partners may be experiencing intermittent latency when using the Todyl portal.  Currently there is a partial Cloudflare system error being reported, leading to the intermittent errors on the Todyl portal.  We are monitoring the situation closely and getting updates from Cloudflare.  We will be be providing regular updates. For more information, please also refer to the Cloudflare status page - https://www.cloudflarestatus.com/.
Components affected
Todyl Management Portal

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Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 06/22/2026 09:01PM

This incident is considered resolved as we see no impact on Todyl portal anymore, despite Cloudflare still continuing to monitor the issue.

MONITORING 26 days ago - at 06/22/2026 05:03PM

Cloudflare has successfully mitigated the majority of congestion and packet drops. We are continuing to monitor any possible impacts to the Todyl portal. For more information, please also refer to the Cloudflare status page - https://www.cloudflarestatus.com/.

MONITORING 26 days ago - at 06/22/2026 04:48PM

majority of congestion and packet drops has been mitigated. Services are stable, with only minor residual impact remaining. A small number of intermittent errors may still be observed for services with origins in North America. We are putting this into a monitoring state.

IDENTIFIED 26 days ago - at 06/22/2026 04:48PM

Cloudflare has successfully mitigated the majority of congestion and packet drops. We are continuing to monitor any possible impacts to the Todyl portal. For more information, please also refer to the Cloudflare status page - https://www.cloudflarestatus.com/.

MONITORING 26 days ago - at 06/22/2026 04:45PM

Cloudflare has successfully mitigated the majority of congestion and packet drops. We are continuing to monitor any possible impacts to the Todyl portal. For more information, please also refer to the Cloudflare status page - https://www.cloudflarestatus.com/.

IDENTIFIED 26 days ago - at 06/22/2026 02:56PM

The issue has been identified and awaiting on a Cloudflare resolution. For more information, please also refer to the Cloudflare status page - https://www.cloudflarestatus.com/.

INVESTIGATING 26 days ago - at 06/22/2026 02:52PM

Some partners may be experiencing intermittent latency when using the Todyl portal.  Currently there is a partial Cloudflare system error being reported, leading to the intermittent errors on the Todyl portal.  We are monitoring the situation closely and getting updates from Cloudflare.  We will be be providing regular updates. For more information, please also refer to the Cloudflare status page - https://www.cloudflarestatus.com/.

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