Outage in Todyl
SASE Connectivity impacting subset of Windows Server 2016/2019
Resolved MinorIncident Report
Summary AI Generated
A subset of Todyl agents running on Windows Server 2016/2019 experienced SASE connectivity issues affecting the Secure Global Network, lasting approximately 24 hours. The root cause was identified and a fix was implemented, followed by a monitoring period to confirm stability. The incident was fully resolved on October 6, 2026.
A small subset of agents running on Windows Server 2016/2019 are reporting connectivity issues. We are investigating this right now and will update when we have more information.
Components affected
Todyl Secure Global NetworkTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 10/06/2026 03:12PM
This incident has been resolved.
MONITORING
2 days ago - at 10/05/2026 09:51PM
A fix has been implemented and we are monitoring the results. Please reach out to our Technical Support Team if you are seeing any further issues at all.
IDENTIFIED
2 days ago - at 10/05/2026 06:03PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
2 days ago - at 10/05/2026 02:54PM
A small subset of agents running on Windows Server 2016/2019 are reporting connectivity issues. We are investigating this right now and will update when we have more information.
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