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Outage in Todyl

LA PoP Packetloss and Routing Errors

Resolved Minor
September 02, 2026 - Started 3 days ago - Lasted about 23 hours
Official incident page

Incident Report

Summary AI Generated

Todyl's LA Point of Presence experienced intermittent packet loss and routing errors for approximately 23 hours due to Cogent fiber cuts impacting regional traffic. Multiple routes between PoPs were affected, with the Auckland PoP experiencing the longest disruption as traffic rerouting took additional time. The incident fully resolved once regional traffic was successfully rerouted across Cogent's network.

Due to an upstream outage at the LA PoP, we are seeing intermittent connectivity challenges across several routes to other PoPs.  We have identified the impacted routes and are working on options to improve performance.  Will update as soon as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 09/03/2026 02:10PM

This incident has been resolved.

MONITORING 3 days ago - at 09/02/2026 05:50PM

This incident appears to be directly related to the Cogent fiber cuts (https://ecogent.cogentco.com/network-status) that are impacting traffic in the region. We have seen improvements as traffic gets rerouted in the region, but it appears that the Aukland PoP is still impacted. We will continue to monitor and update as we have more information.

IDENTIFIED 3 days ago - at 09/02/2026 03:15PM

Due to an upstream outage at the LA PoP, we are seeing intermittent connectivity challenges across several routes to other PoPs.  We have identified the impacted routes and are working on options to improve performance.  Will update as soon as we have more information.

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