Outage in Todyl
Degraded SIEM Loading Issues
Resolved MinorIncident Report
Summary AI Generated
Todyl's SIEM experienced degraded data display across dashboards, widgets, and integrations pages for approximately 55 hours due to above-average query volume causing intermittent data loading delays, though data ingestion continued uninterrupted throughout. A fix was implemented to reduce resource demand, followed by an extended monitoring period to confirm stability. The incident was fully resolved on September 2, 2026, with normal data display operations confirmed.
We are actively investigating an issue impacting the consistent display of data across dashboards, widgets, and integrations pages within SIEM. Data ingestion is confirmed to be ongoing; however, affected users may experience inconsistent visibility of that data in the noted components. We will update once we have identified the root cause of the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/02/2026 08:42PM
This incident has been resolved. We have been monitoring overnight and throughout today and confirm normal operational state for display of data across dashboards, widgets, and integrations pages within SIEM.
MONITORING
4 days ago - at 09/01/2026 03:26AM
A fix for the issue impacting the display of data has been implemented. We will continue to monitor to see if there are any further challenges. We will resolve once fully confirmed.
IDENTIFIED
4 days ago - at 08/31/2026 08:40PM
We continue to experience above-average query volume which is resulting in intermittent delays with data loading into the SIEM. The problem has been identified and we are in the process of implementing changes to alleviate the resource demand. We will provide an update once the changes are implemented.
INVESTIGATING
5 days ago - at 08/31/2026 01:00PM
We are actively investigating an issue impacting the consistent display of data across dashboards, widgets, and integrations pages within SIEM. Data ingestion is confirmed to be ongoing; however, affected users may experience inconsistent visibility of that data in the noted components. We will update once we have identified the root cause of the issue.
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