Outage in Togetherwork

[SEV-3] Settlement/Comprehensive File Delay

Resolved Minor
September 03, 2024 - Started 2 months ago - Lasted about 5 hours
Official incident page

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Outage Details

Regular settlement files, comprehensive reports and merchant settlement files were not available by 9:00 a.m. eastern this morning. We will send an update as soon as we have more information and when the files are available.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 09/03/2024 06:42PM

All regular settlement files, comprehensive reports and merchant settlement files are now available. This incident is resolved.

INVESTIGATING 2 months ago - at 09/03/2024 01:24PM

Regular settlement files, comprehensive reports and merchant settlement files were not available by 9:00 a.m. eastern this morning. We will send an update as soon as we have more information and when the files are available.

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