Outage in Togetherwork
[SEV-3] Togetherpay - Intermittent Processing Issues
Resolved MinorIncident Report
ProPay is aware of an issue that is preventing some transactions from being processed. They are actively working to resolve the issue. As soon as additional information is known, we will let you know.
Components affected
Togetherwork Transaction Processing Togetherwork Payment Tokenization Togetherwork Merchant Endpoints Togetherwork ProPay Production EnvironmentTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 12/01/2025 06:19PM
The intermittent processing issue was limited to Canadian accounts. A very limited number of transactions were affected between 10:22 a.m. - 12:27 p.m. eastern.
ProPay resolved the issue. This incident is resolved.
INVESTIGATING
5 months ago - at 12/01/2025 05:29PM
ProPay is aware of an issue that is preventing some transactions from being processed. They are actively working to resolve the issue. As soon as additional information is known, we will let you know.
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