Outage in Togetherwork
[SEV-3] Togetherpay - Intermittent Processing Issues
Resolved MinorIncident Report
ProPay is aware of an issue that is preventing some transactions from being processed. They are actively working to resolve the issue. As soon as additional information is known, we will let you know.
Components affected
Togetherwork Transaction Processing Togetherwork Payment Tokenization Togetherwork Merchant Endpoints Togetherwork ProPay Production EnvironmentNeed to monitor Togetherwork outages?
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 12/01/2025 06:19PM
The intermittent processing issue was limited to Canadian accounts. A very limited number of transactions were affected between 10:22 a.m. - 12:27 p.m. eastern.
ProPay resolved the issue. This incident is resolved.
INVESTIGATING
13 days ago - at 12/01/2025 05:29PM
ProPay is aware of an issue that is preventing some transactions from being processed. They are actively working to resolve the issue. As soon as additional information is known, we will let you know.
Latest Togetherwork outages
[SEV-1] Togetherpay - Intermittent Processing Issues - 4 days ago
[SEV-3] Intermittent Processing Issues - 26 days ago
[SEV-3] Settlement File Delay - about 1 month ago
[SEV-3] Settlement/Comprehensive File Delay - about 2 months ago
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