Outage in Togetherwork
[SEV-3] ProPay Chargeback Issue
Resolved MinorIncident Report
ProPay has identified an ongoing issue impacting chargebacks. An internal change made late last week caused disruptions that prevented some chargebacks from being initiated.
The full scope and impact are still being assessed. ProPay’s teams are actively working to resolve the issue and restore normal processing.
We will provide updates as more information becomes available.
Components affected
Togetherwork Transaction ProcessingTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
11 days ago - at 05/01/2026 04:09PM
ProPay confirmed the chargeback issue has been resolved. They are still assessing the scope and impact of the issue.
We will share additional details as they become available from ProPay.
INVESTIGATING
11 days ago - at 05/01/2026 12:33PM
ProPay has identified an ongoing issue impacting chargebacks. An internal change made late last week caused disruptions that prevented some chargebacks from being initiated.
The full scope and impact are still being assessed. ProPay’s teams are actively working to resolve the issue and restore normal processing.
We will provide updates as more information becomes available.
Latest Togetherwork outages
[SEV-3] Settlement/Comprehensive File Delay - 20 days ago
[SEV-3] Settlement/Comprehensive File Delay - 3 months ago
[SEV-3] Settlement/Comprehensive File Delay - 3 months ago
[SEV-1] Togetherpay - Intermittent Processing Issues - 5 months ago
[SEV-3] Togetherpay - Intermittent Processing Issues - 5 months ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
