Outage in Togetherwork
[SEV-3] Settlement/Comprehensive File Delay
Resolved MinorIncident Report
Regular settlement files, comprehensive reports and merchant settlement files will not be available by 9:00 a.m. eastern this morning. We will send an update as soon as we have more information and when the files are available.
Components affected
Togetherwork File Import Process - Internal Togetherwork File Import Process - ExternalNeed to monitor Togetherwork outages?
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Latest Updates ( sorted recent to last )
RESOLVED
about 8 hours ago - at 02/09/2026 03:43PM
Settlement files, comprehensive reports and merchant settlement files are now available for consumption. This incident is resolved.
INVESTIGATING
about 10 hours ago - at 02/09/2026 01:47PM
Regular settlement files, comprehensive reports and merchant settlement files will not be available by 9:00 a.m. eastern this morning. We will send an update as soon as we have more information and when the files are available.
Latest Togetherwork outages
[SEV-1] Togetherpay - Intermittent Processing Issues - 2 months ago
[SEV-3] Togetherpay - Intermittent Processing Issues - 2 months ago
[SEV-3] Intermittent Processing Issues - 3 months ago
[SEV-3] Settlement File Delay - 3 months ago
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