Outage in Tonkean

Slowness in Tonkean App and executing workflows

Resolved Minor
April 10, 2025 - Started 7 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are investigating slowness experienced in the Tonkean app and in executing workflows.
Components affected
Tonkean Data Source Configuration | Native Data Sources Tonkean Webapp & User experience Tonkean Workflows Runtime Tonkean Module building Tonkean Workspace App building

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 04/10/2025 09:36PM

This incident has been resolved.

MONITORING 7 months ago - at 04/10/2025 08:19PM

Tonkean App and Workflows should be back and running as expected. We're monitoring the system to make sure everything is operational.

INVESTIGATING 7 months ago - at 04/10/2025 04:54PM

We are continuing to investigate this issue.

INVESTIGATING 7 months ago - at 04/10/2025 04:54PM

We are investigating slowness experienced in the Tonkean app and in executing workflows.

Latest Tonkean outages

AWS Regional Outage – Monitoring Impact - 12 days ago
We’re investigating a full environment outage. - 15 days ago
Slowness in handling of Tonkean actions - about 1 month ago
Events in Workflow Runtime History are displayed in delay - about 2 months ago
Workspace App Pages with Tabs not loading - 2 months ago

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