My TOPdesk and TOPdesk Support NL unavailable

We are continuing to monitor for any further issues.

The disruption of our services was caused by a power failure affecting servers in the hosting location used for TOPdesk NL office equipment.

With this, the following services were unavailable:
• My TOPdesk
• The Dutch Support Line

This disruption did not affect customer (SaaS) environments.

The total outage took around 3 hours.

The cause of this power failure will be investigated to prevent the issue from reoccurring.

Our apologies for the inconvenience.

All our services, including my.topdesk.com are back online.

We will continue to monitor the situation closely.

A summary with follow shortly.

The issue has been identified and a fix is being implemented.

Our Dutch support number is now available again.

We are still working towards a fix to bring my.topdesk.com online as quickly as possible.

We have implemented a temporary fix for our phone. Our Dutch number is still unavailable, but it is possible to contact us using one of the alternative phone numbers listed on https://page.topdesk.com/contact-support

We are aware of the outage of my.topdesk.com, and we are still working towards a fix to bring our services online as quickly as possible.

My TOPdesk and the phone line for TOPdesk Support in the Netherlands are currently unavailable. Out team is aware of the issue and is working on a solution.

If you need to reach out to TOPdesk Support during this disruption, please use our e-mail address, or one of the alternative phone numbers listed on https://page.topdesk.com/contact-support