Outage in TOPdesk
SaaS disruption NL3
Resolved MajorIncident Report
We are currently experiencing problems on the NL3 hosting location. As a result your TOPdesk environment may not be available.
We are aware of the problem and are working on a solution.
Our apologies for the inconvenience. At the time of writing this we are not able to give you an estimate on when your environment will be available. We aim to update this status page every 30 minutes until the issue has been resolved.
E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates.
To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR22 10 4223.
Components affected
TOPdesk NL3 SaaS hosting locationNeed to monitor TOPdesk outages?
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Latest Updates ( sorted recent to last )
MONITORING
over 3 years ago - at 10/17/2022 11:41AM
We are still investigating the cause of the outage.
Currently, environments are available again.
We are monitoring our services, such as the mailimport service.
MONITORING
over 3 years ago - at 10/17/2022 11:01AM
We are still investigating the cause of the outage.
Currently, environments are available again. However, the mailimport service is not available.
We are working to resolve this issue as quickly as possible.
MONITORING
over 3 years ago - at 10/17/2022 10:37AM
Set NL3 to operational
MONITORING
over 3 years ago - at 10/17/2022 10:37AM
Between 12:05 and 12:15 CET, our NL3 datacenter experienced a disruption.
Everything seems to be operational again and we are monitoring the situation.
We are still looking for the cause and will keep you updated as soon as we know more.
INVESTIGATING
over 3 years ago - at 10/17/2022 10:29AM
We are currently experiencing problems on the NL3 hosting location. As a result your TOPdesk environment may not be available.
We are aware of the problem and are working on a solution.
Our apologies for the inconvenience. At the time of writing this we are not able to give you an estimate on when your environment will be available. We aim to update this status page every 30 minutes until the issue has been resolved.
E-mail updates will be sent when the issue has been resolved. You can subscribe on the status page (https://status.topdesk.com) for additional updates.
To inform TOPdesk you are affected by this issue, please visit https://my.topdesk.com/tas/public/ssp/ . Please refer to incident TDR22 10 4223.
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