Outage in TOPdesk

Partial outage: Import functionality malfunction

Resolved Major
January 04, 2024 - Started almost 2 years ago - Lasted 42 minutes
Official incident page

Incident Report

We are currently experiencing problems with Import functionality. As a result the import page will show up as a blank page. We are working on a solution and will update in 30 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/04/2024 12:33PM

The fix has been rolled out with high priority and the import page should be working again for all customers.

Should you still experience issues with the Import functionality, please don't hesitate to reach out to your local support department.

We apologize for any inconvenience.

INVESTIGATING almost 2 years ago - at 01/04/2024 12:02PM

We are currently experiencing problems with Import functionality. As a result the import page will show up as a blank page.

We are working on a solution and will update in 30 minutes.

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