Outage in Torq

[US] - Intermittent failures for Step Execution

Resolved Major

May 21, 2026 - Started 14 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are investigating an increase in error rates affecting some steps in our workflow execution engine. A subset of user workflows may be experiencing failures or delays during step execution. We apologize for the disruption and will update this page as soon as we have additional details.

Components affected

Torq Workflows Automation

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Latest Updates ( sorted recent to last )

RESOLVED 14 days ago - at 05/21/2026 04:52PM

This incident has been resolved.

MONITORING 14 days ago - at 05/21/2026 03:30PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 14 days ago - at 05/21/2026 03:12PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 14 days ago - at 05/21/2026 03:08PM

We are investigating intermittent errors affecting workflows that use shared integrations in destination workspaces.

INVESTIGATING 14 days ago - at 05/21/2026 03:01PM

We are continuing to investigate this issue.

INVESTIGATING 14 days ago - at 05/21/2026 02:26PM

We are investigating an increase in error rates affecting some steps in our workflow execution engine.
A subset of user workflows may be experiencing failures or delays during step execution.

We apologize for the disruption and will update this page as soon as we have additional details.

Latest Torq outages

[US] Delayed workflow executions - 8 days ago

[US] - Activity Log Events Delay - 17 days ago

API Authentication / Session Failures - about 1 month ago

[US] - Case Management search performance degradation - about 2 months ago

[EU] - Cases Dashboard Data Ingestion - No New Data Since 10:00 UTC - about 2 months ago

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