Outage in Total Expert

Users Unable to Access the Platform via SSO

Resolved Minor
December 27, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating reports of users being unable to log in using Single Sign-On (SSO). This only affects user using SSO.
Components affected
Total Expert Web Application
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 12/27/2024 10:23PM

The issue affecting Single Sign-On (SSO) has been fully resolved.

MONITORING 4 months ago - at 12/27/2024 09:47PM

Our team has successfully implemented a fix, and we have verified that Single Sign-On (SSO) functionality has been restored. We will continue monitoring the system to ensure no further issues occur.

IDENTIFIED 4 months ago - at 12/27/2024 09:17PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 12/27/2024 09:16PM

We are currently investigating reports of users being unable to log in using Single Sign-On (SSO). This only affects user using SSO.

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