Outage in Total Expert
Journey access settings are not being reflected appropriately
Resolved MinorIncident Report
We are investigating an issue with some users not being given access to Journeys when it looks like, according to access settings, the user should have access.
Components affected
Total Expert Email MessagesNeed to monitor Total Expert outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 06/02/2025 01:45PM
This incident has been resolved.
MONITORING
5 months ago - at 05/30/2025 11:14PM
We have implemented a fix in our Production environment, and will continue to monitor the situation over the weekend.
IDENTIFIED
5 months ago - at 05/30/2025 10:03PM
At this time, we are confident we have discovered the most likely cause. We are actively working on a resolution.
IDENTIFIED
5 months ago - at 05/30/2025 08:59PM
We have identified a likely cause, and will be implementing a fix.
INVESTIGATING
5 months ago - at 05/30/2025 07:48PM
We are investigating an issue with some users not being given access to Journeys when it looks like, according to access settings, the user should have access.
Latest Total Expert outages
EAPI Performance Degradation - 29 days ago
Degraded Functionality: Embedded Analytics - 2 months ago
Email Activity Stats Delayed - 2 months ago
Degraded Functionality: Pricing Engine Rate and Product Data - 3 months ago
Degraded Functionality: Content and Data loading in pages - 3 months ago
The Status Page Aggregator Built for IT Teams
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4522 services available
Integrations with
