Outage in Total Expert
Degraded Functionality: Pricing Engine Rate and Product Data
Resolved Minor
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Outage Details
We are currently monitoring an issue where users are receiving a system error when attempting to generate rate quotes or return products on rate flyers using their pricing engine. This issue is affecting multiple organizations and impacts templates that display rate information, which may appear empty or unresponsive in the platform.
Components affected
Total Expert Web ApplicationLatest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 08/08/2025 07:55PM
This issue has been resolved.
INVESTIGATING
about 1 month ago - at 08/08/2025 06:55PM
We are currently monitoring an issue where users are receiving a system error when attempting to generate rate quotes or return products on rate flyers using their pricing engine. This issue is affecting multiple organizations and impacts templates that display rate information, which may appear empty or unresponsive in the platform.
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