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Outage in Total Uptime

Network Degradation United Kingdom

Resolved Minor
October 16, 2025 - Started 3 months ago - Lasted 44 minutes
Official incident page

Incident Report

We are currently investigating reports of degraded network performance including additional latency and packet loss across portions of our network in the UK. Engineers are actively investigating the issue at this time. We will post updates here as they become available. Thank you for your patience as we work to restore service to normal levels as quickly as possible.
Components affected
Total Uptime Cloud Load Balancing Total Uptime ADC-as-a-Service Total Uptime Global Network and Backbone

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Latest Updates ( sorted recent to last )
3 months ago - at 10/16/2025 02:41AM

Engineers have found the issue with a failed line card in a Juniper MX240 peering router in the Slough, UK datacenter. Traffic has been diverted and this card is currently being replaced.

Customer impact at this time should now be low, if at all. We will update you as soon as this has been fully restored.

3 months ago - at 10/16/2025 02:21AM

We are currently investigating reports of degraded network performance including additional latency and packet loss across portions of our network in the UK. Engineers are actively investigating the issue at this time. We will post updates here as they become available. Thank you for your patience as we work to restore service to normal levels as quickly as possible.

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