Outage in Totango

Issue with Outlook's Touchpoint Connect

Resolved Major
October 27, 2024 - Started about 2 months ago - Lasted 28 minutes
Official incident page

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Outage Details

We are currently investigating an issue within Outlook's Touchpoint Connect. Email-To-Touchpoint without the Outlook connect should be working as expected.
Components affected
Totango Email to Touchpoints
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/27/2024 02:52PM

The issue has been resolved.

INVESTIGATING about 2 months ago - at 10/27/2024 02:27PM

We are currently investigating an issue within Outlook's Touchpoint Connect.
Email-To-Touchpoint without the Outlook connect should be working as expected.

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