Outage in Totango

Issues identified in Campaign sender signature and bulk attribute updates

Resolved Minor

November 04, 2024 - Started 6 months ago - Lasted about 6 hours
Official incident page

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Outage Details

1. Issues populating Campaign sender signature and URL 2. Issues updating/ clearing attribute values via bulk action

Components affected

Totango Campaigns Totango Web Application

Latest Updates ( sorted recent to last )

RESOLVED 6 months ago - at 11/04/2024 11:11PM

This incident has been resolved.

IDENTIFIED 6 months ago - at 11/04/2024 05:40PM

A fix for the issues reported with bulk updating/ clearing attribute values have been implemented and currently operational.
Issue with Populating campaign sender signature and URL is being actively investigated

IDENTIFIED 6 months ago - at 11/04/2024 05:00PM

1. Issues populating Campaign sender signature and URL
2. Issues updating/ clearing attribute values via bulk action

Latest Totango outages

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Slower-than-usual processing of updates - 2 months ago

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Collection Creation Issue - 6 months ago

Campaign email HTML issue - 6 months ago

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