Outage in TPx Communications
Advisory - Winter Storm Fern
Resolved MinorIncident Report
The National Weather Service has issued a Winter Storm Watch that includes the TPx Dallas, Atlanta, and Boston area network hubs effective Friday, January 23, 2026 through Monday, January 26, 2026.
Forecast conditions include extreme cold, snow, sleet, and freezing rain, with the potential for ice accumulation.
We want to assure you that the TPx NOC is actively preparing for this event. With the possibility of service impacts we would like to assure you that our dedication continues to be focused on supporting our customers. Our Support and Engineering Teams are closely monitoring the situation and will continue to do so throughout the duration of the storm.
We will continue to monitor weather conditions and network performance throughout the storm. Should conditions change or service updates become necessary, we will communicate them promptly.
If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
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Latest Updates ( sorted recent to last )
RESOLVED
18 days ago - at 01/28/2026 01:44AM
The TPx network experienced no major outages during this event. Closing this communication
MONITORING
23 days ago - at 01/22/2026 09:28PM
The National Weather Service has issued a Winter Storm Watch that includes the TPx Dallas, Atlanta, and Boston area network hubs effective Friday, January 23, 2026 through Monday, January 26, 2026.
Forecast conditions include extreme cold, snow, sleet, and freezing rain, with the potential for ice accumulation.
We want to assure you that the TPx NOC is actively preparing for this event. With the possibility of service impacts we would like to assure you that our dedication continues to be focused on supporting our customers. Our Support and Engineering Teams are closely monitoring the situation and will continue to do so throughout the duration of the storm.
We will continue to monitor weather conditions and network performance throughout the storm. Should conditions change or service updates become necessary, we will communicate them promptly.
If you believe your service is impacted, please open a support case with our technical teams at www.tpx.com/support.
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