Outage in TravelBank

Chat support outage

Resolved Minor

January 09, 2026 - Started about 1 month ago - Lasted 3 days
Official incident page

Incident Report

Currently our third party provider for our support chat is experiencing an outage. If you need immediate assistance with travel related inquiries please call our support team at +1(866)-682-8785.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 01/12/2026 04:15PM

This incident has been resolved.

MONITORING about 1 month ago - at 01/09/2026 09:03PM

Our third party provider has resolved the issue. Chat support is now working again. We will continue to monitor

IDENTIFIED about 1 month ago - at 01/09/2026 08:51PM

Currently our third party provider for our support chat is experiencing an outage. If you need immediate assistance with travel related inquiries please call our support team at +1(866)-682-8785.

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