Outage in TravelBank

Limited Insights Availability

Resolved Minor

July 24, 2025 - Started 7 months ago - Lasted 1 day
Official incident page

Incident Report

We’re currently experiencing an issue with Core Insights, and data is not displaying as expected. Our team is actively investigating and working to restore functionality. We appreciate your patience and will provide updates as soon as possible. For urgent needs, please reach out to our support or via chat. Apologies for the inconvenience.

Need to monitor TravelBank outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 07/26/2025 05:00AM

The fix has been deployed and full service was restored.
Thank you all for your patience.

IDENTIFIED 7 months ago - at 07/24/2025 09:50PM

We identified that the error was caused on the front-end due to an update made in the latest production release. This caused the tables to be shorter than required, preventing the users from viewing their reports. The root cause has been identified, and a fix will be released in the hotfix tomorrow evening.

INVESTIGATING 7 months ago - at 07/24/2025 01:46PM

We’re currently experiencing an issue with Core Insights, and data is not displaying as expected. Our team is actively investigating and working to restore functionality.
We appreciate your patience and will provide updates as soon as possible. For urgent needs, please reach out to our support or via chat. Apologies for the inconvenience.

Latest TravelBank outages

Travel Booking Maintenance Window Jan 14th - about 1 month ago

Chat support outage - about 1 month ago

API increased latency - 2 months ago

TravelBank hotel post-pay inventory unavailable - 3 months ago

Expense Approval Page Loading Issue - 5 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook