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Outage in Tray E-Commerce

Instabilidade Telefonia

Resolved Major
April 14, 2025 - Started about 1 year ago - Lasted about 18 hours
Official incident page

Incident Report

Prezado(a) Lojista, Identificamos uma eventualidade no sistema de telefonia, nossa equipe já está em contato com os responsáveis para restabelecer o mais rápido possível. Gostaríamos de ressaltar que nossos canais de atendimento via chat e chamados continuam funcionando normalmente. Estamos à disposição para o que precisar. Atenciosamente, Equipe Tray

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 04/15/2025 11:17AM

This incident has been resolved.

IDENTIFIED about 1 year ago - at 04/14/2025 06:00PM

Prezado(a) Lojista,

Identificamos uma eventualidade no sistema de telefonia, nossa equipe já está em contato com os responsáveis para restabelecer o mais rápido possível.
Gostaríamos de ressaltar que nossos canais de atendimento via chat e chamados continuam funcionando normalmente.

Estamos à disposição para o que precisar.

Atenciosamente,
Equipe Tray

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