Outage in Tray.io

Degraded Application Performance

Resolved Minor
November 27, 2024 - Started 3 months ago - Lasted 32 minutes
Official incident page

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Outage Details

We are currently investigating an issue that is causing unexpected behaviours within the Tray application for EU on-prem users. If you have any questions or concerns, please feel free to reach out to support@tray.ai.
Components affected
Tray.io Workflow Execution
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 11/27/2024 05:05PM

This incident has been resolved and all our systems are operational.

We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Thank you for your patience and understanding.

MONITORING 3 months ago - at 11/27/2024 04:46PM

Our engineering teams have applied a fix and are currently monitoring the results.

We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Thank you for your patience and understanding.

INVESTIGATING 3 months ago - at 11/27/2024 04:35PM

We are currently investigating an issue that is causing unexpected behaviours within the Tray application for EU on-prem users.
If you have any questions or concerns, please feel free to reach out to support@tray.ai.

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