Outage in Tray.io

Degraded Application Performance Log Streaming Logs

Resolved Minor
October 20, 2025 - Started about 1 month ago - Lasted about 4 hours
Official incident page

Incident Report

Starting on October 17, 2025 at 2:00 pm EST, US Instances users may have experienced delays in receiving log streaming logs. Our engineering team has implemented a fix and are currently monitoring the progress. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 10/20/2025 09:27PM

This incident has been resolved and all our systems are operational.

We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Thank you for your patience and understanding.

MONITORING about 1 month ago - at 10/20/2025 05:58PM

Starting on October 17, 2025 at 2:00 pm EST, US Instances users may have experienced delays in receiving log streaming logs. Our engineering team has implemented a fix and are currently monitoring the progress.

We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

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