Outage in Tray.io
Degraded Application Performance
Resolved MinorIncident Report
From May 7, 2026 14:00 - 16:00 UTC, some customers may have experienced Salesforce authentication issues, including failures refreshing OAuth tokens and intermittent authentication errors when creating or re-authenticating Salesforce connections. This incident has now been resolved and all our systems are operational.
A small number of customers may still need to manually re-authenticate their Salesforce connections if workflows continue experiencing authentication failures.
We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.
Thank you for your patience and understanding.
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RESOLVED
about 1 month ago - at 05/07/2026 05:26PM
From May 7, 2026 14:00 - 16:00 UTC, some customers may have experienced Salesforce authentication issues, including failures refreshing OAuth tokens and intermittent authentication errors when creating or re-authenticating Salesforce connections. This incident has now been resolved and all our systems are operational.
A small number of customers may still need to manually re-authenticate their Salesforce connections if workflows continue experiencing authentication failures.
We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.
Thank you for your patience and understanding.
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