Outage in Treasure Data
[All Regions] Live Chat Service Unavailable
Resolved MajorIncident Report
We are currently experiencing an issue with our Live Chat feature for Corporate and Enterprise support plans. Our team is actively investigating.
You can still reach our support team as usual by emailing support@treasure.ai. We appreciate your patience and apologize for any inconvenience.
Components affected
Treasure Data Web Interface Treasure Data Web Interface Treasure Data Web Interface Treasure Data Web InterfaceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/28/2026 01:16PM
We have identified and resolved the issue affecting the Live Chat feature for Corporate and Enterprise support plans. The service has been fully restored and is operating normally. We sincerely apologize for any inconvenience this may have caused and thank you for your patience.
INVESTIGATING
2 days ago - at 09/28/2026 03:41AM
We are currently experiencing an issue with our Live Chat feature for Corporate and Enterprise support plans. Our team is actively investigating.
You can still reach our support team as usual by emailing support@treasure.ai. We appreciate your patience and apologize for any inconvenience.
Latest Treasure Data outages
Batch Data Load failure for RT2.0 - about 12 hours ago
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[US Region] - Hive - Query Performance Degradation - 3 months ago
Realtime 2.0 Bulk Storage Outage - 5 months ago
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