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Outage in Trello

Users experiencing issues accessing multiple Atlassian products

Resolved Major
May 14, 2026 - Started 1 day ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Users experienced login and access issues across multiple Atlassian products including Trello, API services, and support systems during a major incident lasting 1.4 hours. The outage affected the ability to access Atlassian products and submit support requests. The team identified the root cause, implemented a mitigation, and fully restored all services.

It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident. We are continuing to receive reports about expanded product impact resulting from this incident. While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information. We will provide further update within one hour, or sooner as further information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 05/14/2026 06:48AM

All products and services impacted by this incident should now be fully recovered, and this incident is resolved.

MONITORING 1 day ago - at 05/14/2026 06:41AM

We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

MONITORING 1 day ago - at 05/14/2026 06:40AM

We are now able to see recovery for all impacted products, and users should be able to access their products as expected.

Our team is continuing to monitor all products and services to ensure there is no further impact, and we will provide further update when this has been validated and the incident is closed.

MONITORING 1 day ago - at 05/14/2026 05:43AM

Our team has implemented a mitigation for this issue and we are now seeing recovery across Atlassian products.
We will continue to monitor this issue for any ongoing concerns, and provide further updates here within an hour as we are able to confirm a full recovery has taken place.

IDENTIFIED 1 day ago - at 05/14/2026 05:34AM

Our team has identified the root cause of this issue and is now actively working on mitigating the issue with accessing Atlassian products.

At this time, Atlassian customers should also be able to once again raise support requests with our team.

We will provide further update within an hour as we are able to progress mitigating this issue.

IDENTIFIED 1 day ago - at 05/14/2026 05:24AM

It is likely if you are experiencing any issues relating to logging in or accessing Atlassian products at this time it is likely due to this ongoing incident.

We are continuing to receive reports about expanded product impact resulting from this incident.

While our team continues to investigate the issue with urgency, we will continue to provide further updates here with additional information.

We will provide further update within one hour, or sooner as further information becomes available.

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